These Terms and Conditions govern your use of SpinPolo, operated by Win Top Ltd and licensed by the Anjouan Gaming Authority (licence number ALSI-202509029-FI1). By registering an account or using any part of the site, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, you must not use SpinPolo.

Eligibility and Account Responsibilities

To register and play at SpinPolo, you must be at least 18 years of age. Adult residents in the United Kingdom are eligible to register and play under these terms. You are responsible for ensuring that online gambling is lawful in your jurisdiction before opening an account.

We operate a strict one-account-per-player policy. You may hold only one registered account at SpinPolo. Opening duplicate or additional accounts — whether under your own name or another identity — is a breach of these terms and may result in the suspension or permanent closure of all associated accounts, along with the forfeiture of any balances or bonuses held within them.

You must provide accurate, complete, and up-to-date information when registering and throughout your time as a player. This includes your full legal name, date of birth, address, and any other details we request during verification. You are responsible for keeping your login credentials confidential. We are not liable for any losses arising from unauthorised access to your account where you have failed to maintain the security of your credentials. If you suspect that your account has been accessed without your permission, you must notify us immediately through our support channels.

Bonuses, Deposits, and Withdrawals

Any bonus credited to your account is subject to wagering requirements before a withdrawal can be processed. Unless stated otherwise in the specific promotion terms, bonus funds must be wagered 35 times before they become eligible for withdrawal. Additional conditions — such as minimum deposit thresholds, maximum permitted bet sizes, validity periods, and any requirement to enter a bonus code — apply to individual offers and are communicated at the point of claiming. It is your responsibility to read and comply with those conditions before activating a bonus.

The minimum deposit and minimum withdrawal amount is £20. Withdrawals are typically processed within 0 to 24 hours, though the time taken to reach your account may vary depending on your chosen payment method. We reserve the right to carry out identity and payment verification checks before releasing any withdrawal. Failure to provide the required documentation in a timely manner may delay processing.

Prohibited conduct includes, but is not limited to: operating multiple accounts, engaging in collusion with other players, exploiting software errors or technical faults for financial gain, and using automated tools or scripts to interact with the site. Where we have reasonable grounds to believe that any such activity has occurred, we may suspend your account, withhold funds pending investigation, and take further action as appropriate.

We may update these terms at any time. Where changes are material, we will make reasonable efforts to notify you in advance. Continued use of SpinPolo following any update constitutes your acceptance of the revised terms. If you have a dispute regarding these terms or any decision we have made, you should contact our support team in the first instance. We will endeavour to resolve all disputes fairly and promptly through our internal complaints process.